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SSD Data Recovery Service in Austin

At Rossmann Repair Group, we provide advanced, lab-level data recovery services for Solid State drives. With the cutting-edge PC3000 Portable PRO tool & highly trained technicians, we can recover damaged SSDs where others have failed.


What is SSD Data Recovery?

Solid State Drives (SSDs) are much more advanced than spinning hard drives, and offer increased reliability in many cases. However, they're not immune to data loss. SSD data recovery involves recovering  inaccessible or lost data from SSDs due to logical errors, physical damage, firmware corruption, or other failures.

When your SSD fails and you can't access your important files anymore, that's where data recovery comes in. It's the tech equivalent of a rescue mission, specialists use special tools and techniques to dig into your broken drive and try to pull out whatever data they can save.

Common causes of SSD data loss

  • Physical Damage: Impact, water/liquid exposure, or extreme temperatures can damage SSD components.
  • Firmware Corruption: Bugs or glitches in the drive’s firmware can lead to data inaccessibility. When this happens, your drive might not be able to find or access your files, even though they're still technically there.
  • Logical Errors: File system corruption, accidental deletion, or formatting issues.
  • Electrical Failures: Power surges can damage the drive’s internal circuitry.
  • Wear and Tear: NAND flash memory cells have limited write cycles, leading to eventual degradation. SSDs wear out gradually because each storage cell can only be written to a limited number of times. Think of it like a pencil eraser: it works great at first, but eventually wears down from use. Most SSDs last years before this becomes an issue, but it's inevitable.

Rossmann's expertise & experience

With SSD data recovery, experience is the #1 factor that influences the success rate of any data recovery process. At Rossmann Repair, our technicians are well-versed in the intricacies of SSD technology, have years of hands-on experience dealing with a wide array of SSD failures, and tens of thousands of dollars of paid training. We've seen pretty much every way an SSD can fail, from the common stuff to the really weird cases that would stump most shops. This knowledge lets us diagnose issues accurately & make sure we get the job done the right way the first time.

What makes SSD data recovery difficult

SSDs present unique challenges due to their architecture and data management methods. Unlike traditional hard drives, SSDs use NAND flash memory and advanced controllers that manage data through complex & confusing algorithms. This can make data recovery more challenging, especially when dealing with:

  • Encrypted Drives: Many SSDs come with built-in encryption, which makes recovery more difficult.
  • Firmware Failures: A corrupted firmware can make an SSD inaccessible, & requires specialized tools to repair.
  • Logical Failures: Issues such as partition corruption or incorrect drive size (e.g., showing as "8MB") require expert intervention.

Frequently Asked Questions

Can all data be recovered from a failed SSD?

While we strive for the highest recovery success rates, some data may be unrecoverable due to severe physical damage or extensive encryption. However, our initial assessment will provide you with a realistic outlook on recoverability.

How long does the SSD data recovery process take?

The recovery timeline varies based on the complexity of the failure. Typically, the process can take anywhere from a few days to a couple of weeks.

Is there any risk of further damage during the recovery process?

Our controlled environment & expert handling minimize the risk of additional damage during recovery. We take every precaution to preserve the integrity of your data.

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Watch a Real SSD data Recovery Service below.

Why Choose Rossmann Repair Group?

  • Industry-Leading Tools: We use the PC3000 Portable PRO, which is the cream of the crop of recovery tools. This thing can recover data from drives that other shops would give up on.
  • Expert Knowledge: Our technicians are extensively trained in advanced Optane recovery techniques, ensuring the best chance of retrieving your data.
  • We're Total Data Recovery Nerds: We don't just do this for a paycheck, we genuinely love solving these puzzles and are always learning new tricks. This isn't a job for us; it's our livelihood. We love what we do & we love learning more.
  • Custom Solutions: Every data recovery case is unique. We don't just run the same process on every case. Instead, we figure out what went wrong with your specific drive and create a custom game plan to get your data back.

Common models we service:

The following are common models brought to us for data recovery. (And these are not the only drives we recover):

Samsung

Series and Models

  • Samsung 860 EVO: MZ-76E1T0, MZ-76E500
  • Samsung 970 EVO: MZ-V7E500, MZ-V7E1T0
  • Samsung 970 PRO: MZ-V7P1T0, MZ-V7P512
  • Samsung 980 PRO: MZ-V8P1T0B, MZ-V8P500B
  • Samsung T5 Portable SSD: MU-PA1T0B, MU-PA500B

Crucial

Series and Models

  • Crucial MX500: CT1000MX500SSD1, CT500MX500SSD1
  • Crucial P1: CT1000P1SSD8, CT500P1SSD8
  • Crucial P5: CT1000P5SSD8, CT500P5SSD8

Western Digital (WD)

Series and Models

  • WD Blue SN550: WDS100T2B0C, WDS500G2B0C
  • WD Black SN750: WDS100T3X0C, WDS500G3X0C
  • WD My Passport SSD: WDBAGF0010BGY, WDBAGF5000AGY

Kingston

Series and Models

  • Kingston A2000: SA2000M8/1000G, SA2000M8/500G
  • Kingston KC2500: SKC2500M8/1000G, SKC2500M8/500G

SanDisk

Series and Models

  • SanDisk Extreme Portable SSD: SDSSDE60-1T00, SDSSDE60-500G
  • SanDisk Ultra 3D SSD: SDSSDH3-1T00-G25, SDSSDH3-500G-G25

Intel

Series and Models

  • Intel 660p: SSDPEKNW010T8, SSDPEKNW512G8
  • Intel 760p: SSDPEKKW010T8, SSDPEKKW512G8

Seagate

Series and Models

  • Seagate FireCuda 520: ZP1000GM30001, ZP500GM30001
  • Seagate Barracuda SSD: ZA500CM10002, ZA250CM10002

ADATA

Series and Models

  • ADATA XPG SX8200 Pro: ASX8200PNP-1TT-C, ASX8200PNP-512GT-C
  • ADATA SU800: ASU800SS-1TT-C, ASU800SS-512GT-C

Toshiba (Now Kioxia)

Series and Models

  • Toshiba XG6: KXG60ZNV1T02, KXG60ZNV512G
  • Intel Optane Memory H10 (32GB Optane + QLC NAND SSD)
  • Intel Optane M10 (16GB Optane + HDD hybrid systems)
  • Intel Optane SSD 800P and 900P Series
  • Intel Optane SSD DC P4800X (used in servers and data centers)

Common Devices Affected by Intel Optane SSD failures:

  1. Laptops:
    • Brands like HP Spectre, Dell XPS, Lenovo ThinkPad, & gaming laptops often use Optane hybrid storage for speed optimization.
  2. Desktops:
    • Optane drives are often found installed on high-performance desktops & gaming PCs to accelerate boot times and file access.
  3. NAS Systems:
    • Intel Optane is increasingly found in NAS devices to provide caching & performance improvements.
  4. Servers and Workstations:
    • Professional systems with Optane DC P4800X drives rely on Optane for enterprise-level speed and endurance.

Supported Optane SSD Models

We support recovery for all capacities and configurations of Intel Optane SSDs, including:

  • 256GB NAND + 32GB cache
  • 512GB NAND + 64GB cache

Get Started Today

Don’t let data loss on your Intel Optane SSD ruin your day. Email or call us for a free consultation and let us help you recover what matters most. Our store's open to all, and our number goes to a human being, not a BS-press-1-to-go-away, press-2-to-wait-on-hold -for-fifteen-minutes-IVR.

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
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SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
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cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
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ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

Recovered a water damaged hard drive that I feared was a goner. Kevin was very helpful and took the time to answer all my questions. Friendly staff and I definitely recommend. Thanks!
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Chris S Avatar
Chris S
7/17/2022
5 star ratingI stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess that the hard drive was dead or not being seen. So I sent a note with that assumption to Rossman Repair Group. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. I gambled and paid $13 to ship it. For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up." I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113.
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Scott Jones Avatar
Scott Jones
12/17/2021
I just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure joy in a while. I caught Louis on the phone a couple of the times that I called and he is super nice, incredibly nice to customers. I called in to tell him I wanted rush service and he noted that I approved $45 rush service. I called the beginning of the next week to see what the status was because it had been delivered on Thursday. Louis said they were in the middle of replacing the battery now, and then within the hour I got an email saying it was done. They did not charge me the rush service charge, which I didn't realize until after I paid and it shipped, but the was a duplicated repair charge on the invoice that I called and noted to them, which they promptly fixed. This leads me to believe that they waived the rush charge. These guys are awesome and made a daunting experience of being without my Macbook Pro for a week super easy. In contrast-- Geek Squad (Best Buy) said they needed to send it off to Apple for a month, and Microcenter, while I'm very impressed that they were able to do it in store, wanted $500 for the repair, which $300 of that was Apple's charge for the battery, that they're forced to use because they are an AASP. My understanding is they replace the whole backing and not just the battery. But here's the thing-- regardless of both places and even though all my data is backed up on the cloud, I simply did not trust to leave my Macbook Pro with either Microcenter (because they are an AASP only, because they're an awesome store with very capable people) or *shudder* Best Buy. Thank you so much Louis for being awesome, and all the rest of the guys. I don't know who the other guys were I spoke with but everyone was incredibly kind.
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Alexander Rose Avatar
Alexander Rose
12/17/2020
5 star ratingMy USB-C MacBook Pro recently stopped charging. The local Apple Store wanted to replace the whole logic board, which was expensive and would have lost all my data. I asked them if it was the charging circuit and they specifically said "no". I mailed my Mac to Rossmann, and they correctly identified the problem as being the charging circuit after all. The repair was cheaper than Apple, was just as fast, and (because it didn't require replacing the logic board) I got to keep all of my data. Overall I couldn't be happier. I used the prepaid shipping box they sell, and the service was smooth and fast.
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Christopher Waltham Avatar
Christopher Waltham
12/17/2020
5 star ratingIGNORE address here, it's wrong but they're not allowed to change it.FANTASTIC place for any macbook, hard drive, etc. repairs. Not the cheapest in town but usually way less than Apple, and no fix, no charge and HONEST.Note, they've MOVED, same owner, manager, staff, parts, equipment, etc.But Yelp won't let them change the address so NOTE new address2410 San Antonio Street, Austin, TX 78705Not sure if the phone number is different but here's the number from current website, 347-552-2258rossmanngroup.com
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Rich E. Avatar
Rich E.
12/13/2022
After being a repair person myself, sometimes i have to admit defeat, and when my 2019 MBPro died, knowing who Louis Rossmann, and being an advocate for the right to repair myself, on principal, even if I could just swap a board since my data was backed up, I went to this company. I cannot say I've been happier to use an electronics repair service. My laptop died for really no reason (no drop, no spills, just died after going into sleep) and I sent it off to the repair place, and the laptop came back working. I know they did a component-level repair, something I admit I'm not quite there yet experience wise, and am very impressed with the level of communication, the service, and the repair they did was astounding. Since I felt lazy, also asked if they would install the iFixit battery I had sitting around I hadn't gotten done yet (turns out, I'm also going through cancer treatments while working my normal IT Job @ a major printer company, so very little energy) and the price was more than reasonable to recover what I consider a valuable laptop for me. My battery was installed (Normally a PITA to do) and the laptop was done quickly even though I didn't pay for rush processing. Quicker than I expected. I cannot recommend this place enough. And i'm an IT Pro myself with experience doing electronics and BGA reflows, but I was a bit over my head trying to find what broke and these people managed to do it. And with my data chips soldered in, I know they got the same board working again, and am amazed at their skill as an IT pro company. They don't just swap components, THEY FIX THEM! That is something extremely rare to find, and worse, most of the time it's more expensive. This company is beyond amazing, and I can't think of a better use of my money to support a company that sponsors actually repairing rather than replacing, and does it so well. Thanks Rossmann Repair Group! Well done!
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Pete LeDoux Avatar
Pete LeDoux
7/21/2025
Sent my phone in for data recovery. They were nothing but polite and prompt despite my somewhat unique case. Turnaround was quicker than the original estimate and I was kept up to date regularly. Excellent experience overall.
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Alex Zapata Avatar
Alex Zapata
7/12/2023
5 star ratingI had a nearly 12 year old MacBook pro with the dreaded kernel panics. I contacted Rossman Repair Group after finding them on YouTube. I shipped the computer by following their instructions and it was received unharmed. Once the computer was received, I found them communicative, professional, and knowledgeable. They replaced the defective part, cleaned the computer and then I added a new battery and they even repaired my DVD drive.The computer was returned to me (the whole process took about 5 business days) and to say fantastic would be an understatement. I didn't realize that I had build in responses to anticipate computer shutdowns. I kept trying and trying to get it to crash, but the computer has run 48 hours straight without fail! This punts the decision for me to buy a new computer down the road 2 years! I'd give them 11 stars if I could..Thank you!
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Thomas R. Avatar
Thomas R.
3/25/2022
I had an iPhone 8 that was totally dead, wouldn't recognize being plugged into a computer or power outlet. The biggest problem was that it hadn't been backed up in a long time and there 5000+ photos and videos of our kids were potentially lost.I sent it in to RRG and got a call from Kevin (who was the tech who was actually going to be handling my repair). He was great, forthcoming with the plan, and very polite.Bottom line? Got my phone back with all the data still intact (apps, contacts, photos, videos, settings) working 100%, AND got a flash drive with the photos and videos on it.Thanks guys!
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Chris Straughn Avatar
Chris Straughn
10/21/2019
5 star ratingI was stressed out studying for my exams and ended up dropping and then spilling day-old soup all over my 6-month old Macbook Pro that cost $2000. The keyboard and then screen stopped working. I sent it to a local shop and they said nothing could be done, but I saw that Rossmann had a mail-in option. I was initially skeptical but sent in my laptop as a last-ditch effort to try to recover my laptop. They responded quickly and told me about what had gone wrong in my laptop, and fixed it so it works now! Plus, the computer is not able to turn off when the lid is closed, so they counted it as unfixable and didn't even charge me for the repair. I paid $30 to rescue a $2000 computer! Thanks so much for being the most decent shop I've ever encountered. I will be returning as long as I own Macs.
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Christine Y. Avatar
Christine Y.
9/06/2022
5 star ratingIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file with a question mark. Called apple and made appointment with "genius" bar. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. My wife was in tears now because it wasn't even a definite that she could recover them. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Upon walking into this little shop a nice young lady asked to see the computer. She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. The guy says might be a cable issue they're known to go bad in these computers. He then opened the computer, hooked up his hard drive and it still didn't work. Cable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. Got the wifey a nice glass of wine and picked computer up 45 minutes later. THESE GUYS ARE THE BEST !!!!
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Glen L. Avatar
Glen L.
11/25/2019
I had all of our pictures backed up twice, except for 2017 and 2018. As I was uploading originals to the cloud, my drive died. And there went 2 years, four daughters' middle school and high school memories, and my heart was broken. Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail. Rossman was recommended by our local guy after he said it was not something he could do. Steve came through. It took time, and patience, and I fully expected for him to give up, but he didn't. He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back. I would unequivocally recommend Rossman. They were honest, fair, and hardworking to the end.
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Karen Ferrero Avatar
Karen Ferrero
12/17/2020
5 star ratingMy laptop was ruined from water leakage in my bag and I was so worried that all of my data would be gone. I went to Apple and they said to buy a completely new laptop, which is costly. RRG repaired my laptop in A DAY with a reasonable price and I was so relieved. Weeks later, by laptop is working perfectly. I highly recommend this company for electronic repairs!
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Haley Balouch Avatar
Haley Balouch
5/17/2022
Great company. I send an e-mail asking if they take international repairs for an MBP 2017. Since the international shipping and handling would be a huge chunk of the bill they suggested some data recovery tricks i had not tried yet (lifeboat connector). Using their suggestions I managed to recover the data on my own. Obviously their advice was priceless. All the rumors are true, these guys are legends. Thanks!
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Peter Bosgraaf Avatar
Peter Bosgraaf
5/05/2024
5 star ratingOwner is knowledgeable and instills good work ethics in his employees. The repair service is kneecapped by manufacturers that don't share their components or even stop 3rd parties from selling replacement parts. But if a board component is unavailable the staff make do with recycled circuit boards (good for the ewaste problem). Unlike at big corporate stores Rossman doesn't have punishing policies like demanding to erase the customer's data even if it's not necessary, or replacing whole circuitboards when just one component needs replacing.
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Robert V. Avatar
Robert V.
9/06/2022

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call or Walk Into Our Store.  We Want to Hear From You!

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
Made In America
No Outsourcing
Experienced Technicians

Address

Rossmann Repair Group Inc 2410 San Antonio Street,
Austin, TX 78705
(347) 552-2258

OPENING HOURS
Monday-Friday – 11 AM to 7 PM

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