Clean Room Hard Drive Data Recovery Service in Austin

Name: Apple product data recovery
Brand: Rossmann Repair Group
Rating: 5 (143 reviews)

Welcome to Rossmann Repair Group, where we offer unparalleled hard drive data recovery services right here in Austin. We understand the value of your data, and our mission is to retrieve what you’ve lost with precision and care. Whether it’s a simple recovery or requires a serious clean room, lab environment, we can solve your problem on premises!

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Why Rossmann Repair?

Many companies have nice expensive websites & ad campaigns to promote their data recovery services, only to outsource the job somewhere else. Worse even is when they try using a $50 software package to do the job that you could’ve done yourself, making the drive worse & less recoverable in the process. Here in our Austin lab, we do all of our own lab data recovery, from basic $100 recoveries to $2000+ recoveries requiring specialized lab equipment. Small jobs are handled economically, while difficult jobs are handled with the right equipment & expertise. Our dedicated local lab is where advanced technology meets hands-on experience, ensuring that your data recovery is handled with the precision & care.

We stand out from ordinary computer repair shops by leveraging our top-tier equipment like the Purair VLF-48 for clean environment head swaps & the ACELAB PC3000, operated by skilled technicians, for the most challenging data recoveries. With additional high-performance tools from Rusolut, Deepspar, & more. Above all, we do not pay for advertising or affiliate commissions, allowing us to keep our prices low! Our best advertising are our hundreds of thousands of happy customers who have been spreading the word about us for the past fifteen years.

Local, On-Site Recovery: All recoveries are performed at our Austin lab, ensuring your data never leaves the city.
Transparent Pricing: We provide free estimates and transparent pricing, so you know what to expect without any surprises.
No Expensive Ad Campaigns: Our company uses 100% grassroots, organic advertising - no pay per click ads, no affiliate programs, meaning we do not have expensive advertising costs we must pass onto you. For the level of expertise we offer, you won't find a lower price.
High Success Rates: Leveraging advanced techniques and our state-of-the-art equipment, our success rates are among the best in the industry.
Direct Communication: You’ll speak directly with the specialists handling your case, ensuring personal and attentive service.
Top rated: We are the best rated repair shop in our class on Google maps. This was the result of 15 years of dedication to our craft & our customers.

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Watch a Real Data Recovery Service below!

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives

Liquid damaged iPhones

Physically damaged USB flash drives

SD & microSD cards

WD MyPassport

Desktop Hard Drives

External Hard Drives

USB Hard Drives

RAID configurations

SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.

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SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery

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CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.

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SSDs

$300-$1500 depending on extent of damage

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Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks.

What a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at... read moreWhat a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1639699200_2180.png" alt="Libby J. Justus Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Libby J. Justus
12/17/2021

My wife's mac screen stopped working in Indonesia. No matter were we took it, it was 600 USD to fix. Well, I have been watching Louis for a... read moreMy wife's mac screen stopped working in Indonesia. No matter were we took it, it was 600 USD to fix. Well, I have been watching Louis for a while now :-) and truly enjoy it. Anyway, I had convince my wife to send the MAC to Rossmans once we got back to the US. It wasn't easy since they are not "authorized" repair company. I had to convince her that they were better than Apple. She hesitantly said yes and trusted my judgement. Well Louis, you guys came through. Not only did you guys replace the faulty screen but my wife said her mac looked cleaned up. She was very happy with the results. THANKS FOR NOT MAKING ME LOOK BAD!!!. :-) Oh.. Rossman Group charged me 600 USD. The same amount we would have paid to have the mac fixed in Indonesia. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1574294400_145.jpg" alt="Richard Rivera Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Richard Rivera
11/21/2019

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Absolute miracle workers. I dropped off an 8tb hard drive that had fallen into a BUCKET OF BLEACH and they did the impossible. Look no further than this place 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCnahB9oNhS_f_xsf905wgnKdRP0fOmH6BagUEzd1g8=s240-c-c0x00000000-cc-rp-mo-br100" alt="Robert Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Robert
7/17/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Great customer service, and prices are very fair i had no complaints at all this guys go above and beyond the call of duty, my Samsung phone is working amazing... read moreGreat customer service, and prices are very fair i had no complaints at all this guys go above and beyond the call of duty, my Samsung phone is working amazing again! Not to mention they recovered all my data before the repair started, I really love the work they do and I shipped the phone from California and the send it back to me super fast, this guys really know what their doing will send more products in the near future for repair.Thanks rossman! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/9fvaguaxt0J0GA6xMdakeA/60s.jpg" alt="Luis G. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Luis G.
10/13/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure... read moreI just got my Macbook Pro back from RRG. I have to say I was overjoyed and honestly getting my Macbook Pro back was the one time I felt pure joy in a while. I caught Louis on the phone a couple of the times that I called and he is super nice, incredibly nice to customers. I called in to tell him I wanted rush service and he noted that I approved $45 rush service. I called the beginning of the next week to see what the status was because it had been delivered on Thursday. Louis said they were in the middle of replacing the battery now, and then within the hour I got an email saying it was done. They did not charge me the rush service charge, which I didn't realize until after I paid and it shipped, but the was a duplicated repair charge on the invoice that I called and noted to them, which they promptly fixed. This leads me to believe that they waived the rush charge. These guys are awesome and made a daunting experience of being without my Macbook Pro for a week super easy. In contrast-- Geek Squad (Best Buy) said they needed to send it off to Apple for a month, and Microcenter, while I'm very impressed that they were able to do it in store, wanted $500 for the repair, which $300 of that was Apple's charge for the battery, that they're forced to use because they are an AASP. My understanding is they replace the whole backing and not just the battery. But here's the thing-- regardless of both places and even though all my data is backed up on the cloud, I simply did not trust to leave my Macbook Pro with either Microcenter (because they are an AASP only, because they're an awesome store with very capable people) or *shudder* Best Buy. Thank you so much Louis for being awesome, and all the rest of the guys. I don't know who the other guys were I spoke with but everyone was incredibly kind. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmvSoUA40HaK5oHcduM_BOrL5JRu15dvQjH9bYgbH0=s240-c-c0x00000000-cc-rp-mo-br100" alt="Alexander Rose Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Alexander Rose
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My 2017 WD My Passport external hard drive wasn't functioning and made a beeping noise! We went to a nearby PC and data recovery store that couldn't recover the data... read moreMy 2017 WD My Passport external hard drive wasn't functioning and made a beeping noise! We went to a nearby PC and data recovery store that couldn't recover the data and they said it was too difficult and they had issues outsourcing because the task is too difficult!! I was in a panic because ONLY THAT HARD DRIVE HAVE MY UPCOMING SEASON PHOTOSHOOT (aka: I'm screwed at work because we need those photos for our FALL 21 campaigns, ads, social media, website - you cannot imagine!!!) So when I went to pick up my broken hard drive, I quietly (more like whispered to the guy in the front so he won't get in trouble naming a competitor) of who can fix this?The guy gave me one name and it was Rossman Group. I actually asked for more options just for backup but he firmly said Rossman Group.So we went to Chelsea and they immediately provided details of the diagnostics and I paid for the deposit. I followed up in a couple days and... I poured MY HEART OUT TO... SOMONE AT ROSSMAN (sorry I forgot your name). I was desperate and needed assurance that my LIFE's work is able to be recovered!! Of course, nothing is guaranteed but I'm thankful for the free 15 min therapy session with a staff.A few hours later, they told me that it's ready for pick up... I was like, "come again???!!!!" They were able to recover ALL DATA with a new shiny hard drive.THEY SAVED MY LIFE. NO AMOUNT OF PRAYING TO JESUS, BUDDHA, GHANDI, MOTHER THERESA CAN EXPRESS MY MOST SINCERE GRATITUDE TO ROSSMAN GROUP. THANK YOU, THANK YOU! read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/ooMlAt_ZpnMoYbjhG9zXqQ/60s.jpg" alt="Cece C. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Cece C.
7/26/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free... read moreI have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free which was great. Then it started crashing unexpectedly.Apple wanted $500 (before tax) to repair the issue.Rossmann quoted me $350 (total), so i went with them.When I came to pick up my laptop the guy at the front handed my computer back, told me there was some debris in one of my usb-c slots, and that the problem was fixed. He also told me they had fixed it FOR FREE, since they didn't need to do any real repairs/labor. That was amazing and I really appreciate the honesty because I'm sure Apple would have charged me $500 for the same fix.And yes my computer seems to be working fine.I only have one constructive criticism: which is the time it took to get my computer back. I brought it in on a Friday night, seeing that they were open on the weekend, i figured I could have my computer back by Monday or Tuesday. The guy at the front informed me that they don't do repairs on weekends, so I'd have it back Wednesday, absolutely latest Thursday.Well, half way through Thursday I hadn't heard back, so i left a comment on the ticket asking for an update - to which they replied they'd have it ready Friday or the following Monday. I had a feeling this meant Monday and that turned out to be the case. Thankfully I didn't absolutely need my Mac those few extra days past the original Wed/Thurs estimate they gave...but I definitely wasn't thrilled about that.So my recommendation for your database/ticketing system: please add a date that specifies the estimated completion date communicated to the customer at drop off. This way your company can be proactive and reach out to customers if repairs will take longer than expected...and ensure everyone is on the same page about the most updated time to complete.But again, thank you for the repair/service, and I look forward to more great videos from Louis on YT :) read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/yZa1Hhs-51XlWSEfeaOzdg/60s.jpg" alt="Max P. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Max P.
10/30/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have... read moreMy MacBook Air got dropped in a body of water and stopped turning on. After getting a consult from a different group, they referred me here as they didn't have the right parts to extract the data from my hard drive. Initial consult took maybe 5-10 minutes of waiting before they told me they would be able to extract the data and move it to a new location (which ended up being my new MacBook Pro) for $100. This was versus the $750 Apple was quoting me and they would need me to ship my laptop to them (no thanks). Initially told me it would take one day. The following day when I called to follow up, they mentioned it may take another day, mostly I believe because they were busy. After letting them know I needed my laptop for work they were able to accommodate me and get it done that same day. Overall, quick/easy/efficient/good price point. The only downside to their reputable nature is that they are quite busy. Fortunately for me, my issue was relatively straightforward. But for a more complex issue their turnaround time will likely be slower, so make sure you let them know your time frame and get a time quote in addition to your $$$ quote for your own planning. Thanks! Will definitely return (but hope I won't have to). read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a/AEdFTp4wDLkWxSpD2aPHC6UkO-_rSsWX_pZyObEosFSM=s240-c-c0x00000000-cc-rp-mo-br100" alt="Tori Ko Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Tori Ko
12/17/2020

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">I used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it... read moreI used their mail-in service and followed their simple instructions on how to send it it. First fill out a form, then you get a ticket number and write it down and put it in the box you ship the device in. Few days later from delivery I got an email indicating diagnosis was beginning. 2 days later I got a full quote and was fairly priced, and was accurate on what their website had stated it possibly could total up to be. 2 days later, it's completed and shipped out Rather spending 600+ for a new board from Apple, with no possibility of data recovery, I got to keep the same board, retain my data, and was done cheaper in the same amount of time it would have taken to do their mail in service which is what the Apple store would have done. Amazing how I went from a MacBook that was completely dead, no signs of power going through tthe board, to a smooth running as good as new Mac. Highly recommend their services and his YouTube channel. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCn1fn_x2Xx9MVGIwfe6zsMqTAFnS45pUh_RASRQbA=s240-c-c0x00000000-cc-rp-mo-br100" alt="Josue Montalvo Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Josue Montalvo
4/17/2022

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">My (2018) Macbook pro's touchbar was not working, it would show the display but couldn't register touches. I initially contacted Apple and they quoted me $700 for the repair. I... read moreMy (2018) Macbook pro's touchbar was not working, it would show the display but couldn't register touches. I initially contacted Apple and they quoted me $700 for the repair. I brought it to Rossmann on a Saturday and the guy at the front desk opened it up and tried cleaning the touchbar cable for me and said if that fixed the problem, it would be free. It did not fix the problem and they gave me a quote of $300 and said it would take until around Wednesday. I had to leave town on Tuesday and they said they would be able to ship it to me once it was repaired. On Tuesday morning, I got an email saying the repair was complete and I was able to pick it up before I left. It has been around 3 weeks since and I've had no problems with the touchbar. Highly recommend! They saved me $400 and the employees were super friendly read less 
<img loading="lazy" src="https://s3-media0.fl.yelpcdn.com/photo/XcJ87pWMAj6mGsyRGxsvaA/60s.jpg" alt="Shance L. Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Shance L.
3/21/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">Quick fix for the hard drive stops working hardware failure on the MacBook Pro. Quick tip, it's not the drive itself but a problem on the mother board. 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCmY5Sq9_pk4YMeLZWeQNroGz3Wem6cryMSuAfCzwik=s240-c-c0x00000000-cc-rp-mo-ba5-br100" alt="Danyel Lawson Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Danyel Lawson
12/17/2021

<img src="https://rossmanngroup.com/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/stars_5_yellow.png" alt="5 star rating" class="wprevpro_t1_star_img_file">They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I... read moreThey are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them. read less 
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCka14gRKT1FkPYXQwyNSw358iY-L3pxXhjEC0fJ=s240-c-c0x00000000-cc-rp-mo-br100" alt="Claudia Beltran Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Claudia Beltran
12/17/2021

These guys were super helpful. They did a data transfer for me from a dead 2011 Mac Air to a 2TB external hard drive. They literally made a clone of... read moreThese guys were super helpful. They did a data transfer for me from a dead 2011 Mac Air to a 2TB external hard drive. They literally made a clone of my hard drive for only $100. Now when I plug in the external to my new laptop, it's like a beautiful little USB of my entire old computer! So great. Apple Genius Bar WILL NOT do this data transfer for you. They only work on your computer if you can turn it on. Totally useless if your logic board is dead. The Rossman Group are real tech geniuses. They take off the back and do the manual work of examining the physical parts. Definitely go here instead of a brand name store. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1548028800_733.jpg" alt="Katie Stuller Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Katie Stuller
1/21/2019

I had all of our pictures backed up twice, except for 2017 and 2018. As I was uploading originals to the cloud, my drive died. And there went... read moreI had all of our pictures backed up twice, except for 2017 and 2018. As I was uploading originals to the cloud, my drive died. And there went 2 years, four daughters' middle school and high school memories, and my heart was broken. Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail. Rossman was recommended by our local guy after he said it was not something he could do. Steve came through. It took time, and patience, and I fully expected for him to give up, but he didn't. He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back. I would unequivocally recommend Rossman. They were honest, fair, and hardworking to the end. read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1608163200_2373.png" alt="Karen Ferrero Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Karen Ferrero
12/17/2020

Recovered a water damaged hard drive that I feared was a goner. Kevin was very helpful and took the time to answer all my questions. Friendly... read moreRecovered a water damaged hard drive that I feared was a goner. Kevin was very helpful and took the time to answer all my questions. Friendly staff and I definitely recommend. Thanks! read less 
<img loading="lazy" src="https://rossmanngroup.com/wp-content/uploads/wprevslider/avatars/1658016000_1726.png" alt="Chris S Avatar" class="wprevpro_t1_IMG_4 wprevpro_avatarimg" />Chris S
7/17/2022

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!

failed usb drive during data recovery service

Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!

Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..

on site hard drive data recovery service

We can do clean room data recovery on premises when necessary.

Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.

Mail-In Repair Service

Call or Visit Us

(347) 552-2258

Monday-Friday – 11 AM to 7 PM

2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store. We Want to Hear From You!

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Common Questions

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We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.

Free Estimate For Repair Mail-In Repair

Rossmann Repair Group

2410 San Antonio Street,

Austin, TX 78705

(347) 552-2258
Monday-Friday – 11 AM to 7 PM

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